Delete your account
This page covers the account in the application at app.eduphily.com. It says how to have it deleted, what disappears with it and what stays on for a while, and why.
How to delete your account
The application will get a button for this; during the closed test round a message to the contact address is enough. Write from the address you sign in with, or name it in the message — otherwise the account cannot be matched. Deletion usually happens within a few days, at the latest within one month, and you get a confirmation.
What gets deleted
- The account with name, email address and profile picture from the Google account.
- The link to Google, including the identifiers and tokens that confirmed each sign-in.
- All sessions — signed-in devices lose access immediately.
- Your database on the server with subjects, topics, notes and their handwriting, exam dates and uploaded material.
- The entry on the access list. Without it no new account is created either — anyone who wants back in later is added again.
What stays on for a while
Security log
Sign-ins, sign-outs, rejected access and the deletion itself are held in a separate log with a timestamp and IP address. It evidences that access took place and is deleted after 90 days.
Server logs
The technical logs of the delivery hold no content and are deleted after 30 days.
Backups
The nightly backups carry the state from before the deletion. They are overwritten as they go — seven daily and four weekly states, after which the last state holding your data is gone. A restore happens only in an emergency; if it does, your deletion is carried out again afterwards.
Your message
The email in which you requested the deletion stays in the mailbox for as long as it is needed as evidence.
Data on your device
The application works locally first: a copy of your content sits in the storage of the browser or the installed app. That copy is untouched by the deletion on the server. Sign out and uninstall the app, or clear the site data in your browser.
Deleting single items only
It does not have to be the whole account: subjects, topics, notes and material can be deleted one by one inside the application. Whatever you delete there also disappears from the server with the next sync.